The Orthopedic Associates Surgery Center in Rocky Hill continues to monitor monthly Patient Satisfaction through the EdgePerception™ Performance Analysis Report. The summary for the most recent month is as follows:
Overall Score 93.3%
Category Scoring Summary
Facility
91.9%
People
95.3%
Personal
93.6%
Process
90.9%
Key Indicator Summary
Confidence in care received
95.4%
Recommend facility
95.7%
Parking convenience
94.8%
Helpfulness of homecare instructions
93.1%
Sample of patient comments included the following:
- "My surgeon made me feel like he deeply cared about my injury"
- "The overall feeling of confidence that my care and comfort was important to all"
- "Staff very friendly. It was run very efficiently"
- "Well organized, good pre and post surgery information"
- "Compassion of the Nursing Staff"
- "Very Pleasant atmosphere"
- "Excellent care and friendly"
- "Everything was great, location, all the staff, cleanliness, politeness, caring all aspects of patient care"
Orthopedic Associates of Hartford, P.C. (OAH) was established in 1970. Our physicians specialize in orthopedic surgery, including the diagnosis and treatment of diseases and injuries of the bones, muscles, tendons, nerves and ligaments in adults and children.
All of our physicians are fellowship trained in one or more orthopedic subspecialties, providing the most comprehensive level of orthopedic and musculoskeletal healthcare for our patients. In addition, many of our physicians lecture locally, nationally, and internationally about an array of orthopedic conditions.
Our physicians work with a staff of dedicated personnel that provide excellence in complete patient care throughout treatment.
OAH also offers Physical Therapy and Occupational Therapy services in Farmington, Glastonbury, Hartford, and New Britain. Our physicians communicate closely with the therapists at all three locations to ensure a well coordinated and safe rehabilitation program for efficient patient recovery.
OAH has two conveniently located modern surgical centers, the OASC (Orthopedic Associates Surgical Center) in Rocky Hill and the GSC (Glastonbury Surgical Center) in Glastonbury. OAH physicians are affiliated with three major hospitals in central Connecticut, including Hartford Hospital, St. Francis Hospital, and The Hospital of Central Connecticut.
In an effort to better serve our patients, OAH offers eight office locations including Farmington, Glastonbury, Hartford, Enfield, New Britain, Newington, Rocky Hill, and St. Francis Hospital. In the upcoming months, OAH will be opening a new MRI in Farmington to replace our current MRI services in Hartford.
OAH looks forward to serving all of your orthopedic needs.